Frequently Asked Questions
1. Do you work with all hair textures?
Yes, absolutely. We specialize in a full range of textures—from tightly coiled and kinky to wavy and curly. Every service is customized for your hair density, curl pattern, and scalp health.
2. What’s the difference between microlocs and Sisterlocks?
Both are small, refined loc techniques. Sisterlocks use a trademarked tool and pattern, while Microlocs allow more flexibility in sizing, parting, and styling. We’ll help you choose the best fit for your lifestyle.
3. How long does a microlocs establishment take?
It can take anywhere from 20 to 40 hours, depending on your hair’s length and density. We usually spread this over two or three days for comfort.
4. Do you provide hair for extensions, or should I bring my own?
We supply premium virgin Afro-kinky hair for perfect texture matching and long-lasting results. You can bring your own, but we’ll check it for quality before installation.
5. Can you repair badly maintained or damaged locs?
Yes, we can. We specialize in grid reconstruction, reattachments, and restoring symmetry. Some repairs may require multiple sessions for the best outcome.
6. What payment methods do you accept?
We accept Zelle, Cash, USDC (Crypto), and select payment plans for higher-ticket services. A non-refundable deposit is required to book.
7. What is your cancellation policy?
We ask for at least 72 hours’ notice to reschedule or cancel. Later changes may mean losing your deposit or incurring a fee.
8. How do I choose between permanent and temporary extensions?
Permanent extensions are perfect for long-term wear and seamless blending. Temporary ones are ideal for flexibility or special occasions.
9. What is light therapy and how does it help?
We use red, blue, and green light therapy to stimulate follicles, calm inflammation, and improve scalp circulation—helping support healthy hair growth.